FAQ

The customization cycle depends on the complexity of the solution. For standard customized equipment, it usually takes 4-6 weeks from demand analysis to delivery. For large-scale automated production lines with special technical requirements, the cycle may be 8-12 weeks, which includes design, manufacturing, testing, and on-site installation.

Yes, we offer comprehensive after-sales services including equipment installation and commissioning, operator training, and regular maintenance. All our products come with a 12-month warranty. We also provide long-term maintenance contracts and technical support to ensure continuous and stable operation of your equipment.

Absolutely. Our equipment is designed and manufactured in compliance with relevant industry standards and certifications. We can also customize equipment to meet specific standards required by different industries, such as ISO standards for automotive parts manufacturing, and safety standards for electronic product production.

The price of customized equipment is determined by several factors including technical complexity, materials used, production volume, and special functional requirements. We usually provide a detailed quotation after conducting a demand analysis and solution design. Contact our sales team to get a personalized quote based on your specific needs.

Yes, we provide professional technical training for your operators and maintenance personnel. The training includes equipment operation, daily maintenance, troubleshooting, and safety precautions. We can conduct on-site training after equipment installation or arrange training sessions at our facility before delivery.